Are your vintage porcelain signs original or reproductions?

Every sign in our inventory is 100% guaranteed original. We do not sell reproductions. Our experts inspect each piece for authentic porcelain shelving, period-correct grommets, and manufacturer markings to ensure investment-grade quality.

How do you ship heavy porcelain signs safely?

We provide secure, insured shipping across the USA. Each sign is packed using industrial-grade crating and custom padding to prevent enamel chipping or 'spidering' during transit. All shipments include tracking and full insurance coverage.

What is your return policy on vintage collectibles?

We offer a 14-day return window if an item does not match the description or photos provided. Because these are unique vintage items, we encourage buyers to review all high-resolution photos and condition reports before purchase.

Do you offer a price guarantee on your signs?

Yes, we offer a Price Guarantee on comparable, authentic vintage porcelain signs. If you find the same original sign in similar condition elsewhere, contact us and we will work to match it.

Privacy Policy

At Vintage Porcelain Signs Store, accessible from https://vintageporcelainsignsstore.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our store and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through our Contact Us page.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

Personal Identification Information: While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including your name, email address, phone number, and shipping/billing address.
Payment Data: When you make a purchase, we collect data necessary to process your payment, such as your payment instrument number (credit card) and the security code. All payment data is stored by our third-party payment processors (e.g., Stripe, PayPal); we do not store full credit card numbers on our servers.
Log Files: Like many other websites, we follow a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Process and fulfill your orders, including sending emails to confirm your order status and shipment.
Prevent and detect fraud against both you and our store (crucial for high-value collectibles).
Communicate with you, either directly or through one of our partners, for customer service or marketing updates.
Improve, personalize, and expand our website functionality.

3. Cookies and Web Beacons

We use “cookies” to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. You can choose to disable cookies through your individual browser options.

4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information. This may include:

Payment Processors: To handle secure transactions.
Shipping Carriers: (FedEx, UPS, USPS) To facilitate delivery and tracking.
Analytics: (Google Analytics) To help us understand how our customers use the site.

5. Data Protection Rights (CCPA/GDPR)

Depending on your location, you may have the following rights:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to opt-out: You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

6. Children’s Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

7. Security of Data

The security of your data is important to us. We use industry-standard encryption (SSL) to protect your information during transmission. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.